By completing your registration for a course, you agree to the following Terms and Conditions:
Payment of Course Balance
- Course fee is to be paid in full within 28 days of the course booking.
Booking Cancellations
You have the right to cancel your booking at any time at the following terms:
- Under guidance of the Consumer Contracts Regulations 2013, you may cancel your purchase of your course booking within the period of 14 calendar days (cancellation period) from the date on which you booked your course and will be entitled to a full refund.
- After this period, an admin fee/candidate replacement fee of 50% of the course price applies if the course is cancelled (which will not be refunded) with the remaining course fee being refunded. You need to request the course cancellation 28 days before the course starting date.
- After this period, you are not eligible for any refund if you made a request for course cancellation less than 28 days before the course starting date.
Course Cancellation
- We reserve the right to cancel a course if number of delegates have not reached the minimum required to run the course effectively or in the event of unforeseen circumstances. In the event of a cancellation, we will either arrange for an alternative course date or offer a full refund of the fee paid.
Refund Requests
All refund requests can be sent to council@maritimesar.org or posted to: Maritime Search and Rescue Council, Suite A, 82 James Carter Road, Mildenhall, Suffolk, United Kingdom, IP28 7DE
Please Note: Once a course has been attended (either fully or partially), we are unable to provide a refund.